|
Featured Article |
|
|
Leadership and Self: Keeping your battery
charged
By: M. Dreikorn
|
| Our Sponsors
|
 Visit Our Sponsor
The
IPL Group focuses on bringing sustainable cultural
change to AS&D organizations. Support areas
include:
Back to the basics Leadership
development
Integrated process
teams
Knowledge management
Process-based risk
assessments
Supplier
development
Supplier
oversite
Lean/Six-Sigma
Quality
management
Regulatory
support
Auditing
processes
Level III NDT
Operations
support
Project
management
Training
Urgent response
Due diligence
|
Visit Our Sponsor
The Aerospace and
Defense Learning Institute (ADLI) is a 501(c)(3),
not-for-profit organization which is dedicated to the
sustainable knowledge base of the AS&D
industry.
AS&D Body of Knowledge (BoK)
Update
The
AS&D BoK development team continues to meet on a
weekly basis. Presently, the AS&D business
process map, with focus on the supplier quality
management (SQM) processes, is approximately
45% through SME validation. Organizational
validation is anticipated for September. By
November, a comprehensive AS&D-specific SQM BoK will
be published and available for use in industry. It
is also planned that an industry-wide professional
certification will be available my Summer of
2008.
Sponsorship opportunities
are available.
|
|
With all of the challenges in the AS&D
industry regarding the loss of knowledge, how is your
organization dealing with it?
The
IPL Group offers a process-based approach to
organizational knowledge
management.
Contact The IPL Group
today to help you manage your critical knowledge
and skills.
239.283.2839 |
|
 Visit Our Sponsor
The TrainingNow.org website is presently
undergoing a complete make-over. When it
re-emerges in July it will offer a complete
Learning Management System (LMS) to clients of any
size. Clients will be able to effectively manage
its organizational training needs through our
internet-based solutions.
TrainingNow.org offers
AS&D relevant training, in-house, public, or over
the internet. New courses are being added, so
check the website for updates.
New look and content is on its
way!!!
TrainingNow.org is the Training practice of The
IPL Group, LLC.
|
Did
you receive this newsletter from a friend and would like
to ensure you are on the mailing list. Click the
above button to stay informed on what's going on in the
AS&D industry.
|
|
"Back-to-the-Basics" Workshops |
| Visit Our
Sponsor
When it comes to providing learning
solutions, The IPL Group is your Partner.
Our courses can be provided anywhere
you want it
The Following
are a sample of our real-world learning
opportunities
|
|
This
3-day workshop was originally designed to be
deployed to every employee in the Aviation Safety
service of the Federal Aviation Administration.
The aim of the course is to provide participants
with a general understanding of the functions of a
quality management system (QMS) and how audit
processes are applied in the civil aviation
industry. The course also provides basic auditor
skills instruction and there are various
interactive activities throughout. By design,
anyone can attend this course with no
prerequisite.
|
Root Cause Corrective Action
Workshop
This one-day workshop is perfect as either
an introduction or refresher to root cause and
corrective action. Participants will
learn:
Purpose and urgency for RCCA
Understanding of root cause
How to
select a root cause tool
Using
5 Whys
Tree
diagrams
Understanding corrective action
What
is closed-loop
Using
mistakeproofing
Applying preventative action
A two-day workshop is also availble
which will introduce participants to additional root
cause analysis tools.
Defining
Business Metrics Workshop
This one-day workshop helps participants
understand:
Importance of business metrics
Define the right metrics
Using measurement systems
Understanding data
Applying action
Developing a Documented Quality
Management System: For Civil Aviation Manufacturing
Organizations
The aim of this 3-day workshop is to provide
participants with the skills that will allow them to
establish and/or manage a documented quality management
system within the civil aviation industry. Participants
will be engaged in a review of the AS9100 and CFR 14
Part 21 requirements for documentation and will be
introduced to the regulatory and legal implications of
such systems.
Introduction to AS9100B Workshop
The aim of this one-day workshop is
to provide participants with a general understanding of
the content and requirements of AS9100B, the Quality
System Requirements for Aerospace organizations.
Participants will be guided through the AS9100B standard
with discussion along the way. This is a detailed
introduction that requires a basic understanding of
quality systems.
Advanced QMS Auditing Skills for
the Aviation, Space and Defense (AS&D)
Industry
This two-day workshop is
targeted for professionals in the AS&D who are
charged with auditing or managing quality management
system audit programs. Participants will learn advanced
methods of audit planning, management, conducting the
audit, significance of safety findings, and interaction
with regulatory authorities. Participants must come to
the course with some audit experience in hand and have a
basic understanding of the AS&D industry. The main
objective of this course is to develop the seasoned nose
of an AS&D auditor.
There are more workshops
avaialble:
Failure Mode and Effects
Analysis
Value Stream Risk
Analysis
Overview to CFR 14 Part
21
Overview to CFR 14 Part
145
Leading for
Integration
Process-Based Knowledge
Management
Developing an IPT
Lean/Six-Sigma
...and more.
Michael Dreikorn is
the instructor for these value-added learning
events.
If
your organization continuously deals with the same
problems, again and again... then these are the
workshops for you!
These
workshops are best delivered with an IPT and other
integrated workgroups.
|
|
 Visit Our Sponsor
By using the concepts of Integrated
Performance Leadership (IPL), as described in
The Synergy of One, organizational leaders will
discover how to more effectively implement change by
remaining aware of the big picture and how it affects
the entire organization.
This book, published by the American
Society for Quality (ASQ) presents the modern day
challenges of organization and a recognition that there
is no one remedy to fix the system. Systemic
improvement requires systemic action!
|
|
The
more you know the faster you
go.
If your
organization is not actively managing its knowledge
capability then you are running way too slow. Call
or email The IPL Group today to find out how we can help
your organization gain speed through applied knowledge
capability without adding undue complexity.
239.283.2839
No lean journey should ever
occur without learning and capturing learning for future
value. |
|
In need of expert witness
services?
Expert
Witness: An expert is a person with
credentials or experience beyond that of the
general public and recognized by the
court.
Michael Dreikorn and Associates have a
demonstrated track record of supporting AS&D
litigation needs. Within the AS&D industry, we
are experts in:
Quality
Regulatory
compliance
Supplier controls
Manufacturing
Maintenance
Log book records
Product
investigation
Contract compliance
We can also show you how to avoid litigious
situations by being proactive.
|
|
Only
available in the resale market. This text is a
great primer for those who are trying to make sense of
quality in the aviation
industry.
|
Visit Our Sponsor
For
indepenent analysis of issues relating to the aviation,
space and defense industry, consider the Aerospace and
Defense Learning Institute's "Think Tank"
services.
As a
not-for-profit organization, we assemble the right
talent for the issue.
|
Here
are two perspectives on the same story. It's about
the FAA's rule on drug-testing within the maintnenace
side of the biz.
U.S. aircraft maintenance companies lost
a federal court appeal aimed at stopping Federal
Aviation Administration-required drug testing of
technicians at hundreds of
subcontractors.
In a lawsuit
initiated in March 2006, the Aeronautical Repair Station
Association (ARSA) challenged the Federal Aviation
Administration (FAA) mandate that anti-drug and alcohol
testing programs apply to aviation maintenance
contractors "at any tier."
|
Complete Supplier Management
Support
The IPL Group offers complete supplier
management support, to include:
Source
inspection
First Article
Inspections
Supplier
auditing
Supplier
development
Special
process development
Quality plan
development
Quality
engineering
Product
development support
Supplier
qualification
Project management
Regulatory compliance
We offer
the highest level of professional support in the
AS&D industry. Give us a call to see how we
might help you.
239.283.2839
Our support services are offered
worldwide.
|
| Plan To Attend These Two
Value-Added Quality Conferences
The American Society for
Quality
Quality Management Division
Theme: Attaining
Excellence
Feb 21-22, 2008
Orlando,
Florida
Exceptional customer service,
exceptional product quality, exceptional project
management, and exceptional operational
effectiveness-all organizations are seeking this level
of excellence.
The 20th Quality Management Conference
will provide proven approaches, valuable tools, and
successful strategies for "Attaining
Excellence." This conference will offer
attendees outstanding learning opportunities in a
variety of forums-pre- and post-conference courses,
presentations, keynote addresses, and interactive
sessions. ASQ certification examinations will be part of
the post-conference program.
_______________________
The
Aviation, Space and Defense
Division
Theme: Back to the Basics for Tomorrow - The
diverse roles of quality
professionals
March 3-4, 2008
Cape Canaveral, Florida
Back to Basics
for Tomorrow - the changing roles of quality
professionals
Back to Basics
for Tomorrow - the diverse expectations of quality
professionals
Back to Basics
for Tomorrow - the diverse roles, processes, and tools
of the quality profession
Back to Basics
for Tomorrow - the next generation of quality
professionals
Back to Basics
for Tomorrow - it's the product.
Mark your calendars now for these 2008
events.
More details to
follow! |
Questions
or comments,
please feel free to call, fax, or email us at:
(P) 1.239.283.2839
(F) 1.239.283.2197
| | |
|
01 August 2007 AS&D
Quality, Safety and Regulatory Newsletter
Your
source for professional connection
|
The objective of this newsletter is to
provide perspective to the Aviation, Space, and Defense
(AS&D) industry on current and relevant quality,
safety, and regulatory matters in our
industry.
|
Leadership
and Self: Keeping your battery
charged
For most of us it is
Summer time, time for getting away, even if it's just
for a little bit. The idea of vacation is to allow
our physical and mental beings to unwind, drift away
from the every day stresses of our professional lives,
reconnect with family and friends, and to recharge our
batteries so that we can return to work fresh and ready
for more.
Unfortunately, most of
us are unable to get away as often as our batteries
require. The time between recharging can seem just
a little too far at times. So, it is important
that professionals and leaders alike recognize the signs
and need for recharging.
Like any battery, it
will last a long time and function well if it receives a
stable recharging environment. People are the
same. If we reside in a work environment which
provides more of a drain than a charge we will soon find
ourselves without much power in our batteries.
Some
obvious signs of drained batteries are:
By just looking at some
of these symptoms we can quickly see that these all have
a direct relationship to organizational
performance. As professionals we should have as
part of our personal warranty the responsibility of
recognizing within ourselves when our batteries are
becoming drained. Allowing these symptoms to
manifest allows risk to be introduced to our areas of
responsibility.
As leaders we need to
recognize these symptoms as well. Leaders have the
greatest influence of organizational work
environment. If your people are showing symptoms
of fatigue then action must be taken, quickly, to
resolve the situation.
Here are a few simple
ideas to consider when addressing battery drainage on a
personal level:
-
Be honest with
yourself about your state of
charge.
-
Don't be afraid to ask
for help with a jump start.
-
Realize that a heavy
load can drain your system so plan for appropriate
recharges.
-
Support others who
might be showing signs of battery drain by either
taking some of the drain off them or by providing a
boost.
Leaders
should consider:
-
Are loads applied to
workers so that there is a balance of drain and
charge?
-
Since every battery
has a different level of load capacity, are we
matching the battery with the load
correctly?
-
What mechanisms are
being applied to provide periodic
recharges?
-
What would you do if
your entire group needed a jump
start?
Understanding the needs
of humans is really not that hard. Think about how
you as an individual react to certain environments and
demands. What would you do differently to make the
environment charging as apposed to
draining?
Charges can be simple
things. Think about recharges the same way you
would a battery. A system which continuously
provides for battery charging during operation ensures
the sustained operation of the battery. Simple
things like public recognition of accomplishments,
opportunities for training, monetary reward, time off,
and most importantly a culture which values people
provides the ongoing charging needed to sustain
performance.
Jump starts are those
occasions when someone's battery has been completely
drained and they are in a state of paralysis. It
certainly does not mean the system won't work again if
provided a little encouragement. Providing
encouragement is not only the responsibility of leaders,
but also that of every other member of an
organization. By telling someone that you believe
in them and you know they can do it, might just be the
jump start to get back into the game and allow the
system to recharge them.
Then there are those
deep cycle charges. This is when an organizational
member is completely burned-out and just does not have
the energy to contribute. Historically, these
people have been the folks that got the job done,
burning the candle at both ends, and sacrificing their
own well-being for the organization. In my
perspective, the organization owes them big time.
First, for allowing them to get in this state. And
second, to bring them back to life. A deep cycle
recharge will be different for each individual, but may
contain a mix of vacation, training assignments, special
projects, public recognition, and other
opportunities. Most importantly, the solution must
include encouragement.
Now, get out there, do
good things, and keep your batteries charged so you can
sustain your mission.
Written by: M.J.
Dreikorn
The
IPL Group, LLC
(The IPL Group
provides comprehensive support in all areas of
performance culture
development.) |
The
following are news links relevant to quality, safety,
and regulatory matters in the AS&D industry.
These are only events which have been reported in the
past two weeks. If you would like to see something
else or more, please let us know. Remember, part
of being a professional is being relevant. It's
your responsibility to stay informed and to provide
value.
The FAA says approval is "imminent" for a
new internal safety office within the agency that will
scour public and private aviation safety databases for
clues that could help avert otherwise unforeseen
incidents and accidents.
Last
Wednesday, Brazilian President Luiz Inacio Lula da Silva
fired his defense minister, Waldir Pires, who was in
charge of the Brazilian ATC system, replacing him with
former Justice Minister and Supreme Court judge Nelson
Jobim.
Second stunt plane
crash in one week (USA)
As
thousands of spectators watched in horror, a stunt pilot
was killed at an air show in Ohio Saturday when his
biplane suddenly slammed into the runway of the Dayton
International Airport and burst into flames.
NTSB probes deadly
news choppers' crash (USA)
National Transportation Safety
Board investigators arrived in Phoenix yesterday to
begin their investigation into Friday's fatal collision
of two news helicopters filming a police
chase.
Conroe company to review security
(USA)
A Texas subcontractor for NASA said Friday
that it will review its security procedures
following the sabotage of one of its pieces of equipment
readied for launch next month on the space shuttle
Endeavour. Russian flight safety
said to nosedive (Russia)
The
Aug. 22 crash last year of Pulkovo Airlines flight 612
from the Black Sea resort of Anapa to St. Petersburg was
officially blamed on pilot error. But safety advocates
see it as symptomatic of a much deeper problem with
Russian aviation.
Mavrik Aire's licenses grounded by FAA
(USA)
Federal Aviation Administration
officials revoked an aviation mechanic's license and
personal pilot's license belonging to Mavrik Aire
President Craig Schweitzer citing a long list of
violations including flying without the proper medical
certification and allowing others to fly passengers
without a commercial pilot's license.
Panel Finds
Astronauts Flew While Intoxicated (USA)
A panel
reviewing astronaut health issues in the wake of the
Lisa Nowak arrest has found that on at least two
occasions astronauts were allowed to fly after flight
surgeons and other astronauts warned they were so
intoxicated that they posed a flight-safety
risk.
Marion Blakey, the Federal
Aviation Administration (FAA) Administrator announced
today, July 26, 2007, the FAA will make changes to the
Washington Air Defense Identification Zone (ADIZ).
Despite US sanctions imposed on
Iran, its leading airline 'IranAir' has obtained
international certificates in maintenance and
overhaul.
PIA has successfully renewed its
IATA Operational Safety Audit (IOSA) certification up to
June 25, 2009. IOSA registration demonstrates PIA's
renewed commitment to meeting the highest international
operational safety
standards. Cessna
Continuing Improvements on Citation Mustang
(USA)
"The flight testing team recently
completed testing required for high altitude
certification at El Alto International Airport in La
Paz, Bolivia," said Mustang program manager, Russ Meyer.
"Once the certification is complete, it enables the
Mustang to take off and land at altitudes up to
14,000 feet."
Key House panel approves more
submarine funding (USA)
Connecticut and Rhode Island
lawmakers hoping to safeguard jobs in their home states
cheered a key House panel's passage Wednesday of a
military spending bill that would begin doubling
Virginia-class submarine production to two ships a
year.
As fender benders go, this one was
a doozy - with a repair bill of more than
$400,000. But the damaged vehicle wasn't your
typical beater. A Boeing 717 jet is going to need
some time in the shop after it runs into a
truck. 35
greenfield airports in India by 2010
(India)
India will have 35 greenfield
airports by 2010 to keep up with the growth of the civil
aviation sector.
The nation's aging air-traffic
control towers are plagued with toxic mold, exposed
asbestos and hordes of pests -- from snakes and bats to
wasps and termites.
A recent survey by the Air Service
and Travel Company TransViet showed that Vietnam needed
400 more reservation and ticketing staff serving the
commercial airline industry every year to meet the
aviation growth rate of 20% per
annum.
Fake aircraft
parts dealers arrested in Russia
(Russia)
Police in Russia's Yaroslavl
region have arrested a group making fake aircraft parts.
The gang were selling the engine components as spares to
Russian and foreign
airlines.
China
aviation regulator says growth is too fast
(China)
China's aviation industry is
expanding too quickly, as a fleet that has doubled in a
decade causes congestion and threatens safety standards,
the country's regulator said.
Federal investigators say the
plane crash that killed five people in Sanford had
broken control cables.
Powerplant developments introduces
three-cylinder engine for GA market
(UK)
A
three-cylinder, opposed piston two-stroke diesel engine
may seem like a strange configuration, but Derek Graham,
chairman of the U.K.-based Powerplant Developments, says
the design has been around in aircraft since the
1930s.
The FAA is proposing
to simplify the process that private aircraft owners can
choose to follow to certificate the interiors of their
transport category aircraft.
FAA change in reporting of plane
incidents draws criticism (USA)
The Federal Aviation
Administration softened the reporting language for minor
incidents of airplanes flying too closely to each other.
After trying unsuccessfully to
convince the Federal Aviation Administration and his
employer of what he contends were inadequate inspection
of parts, a former Boeing quality control inspector took
matters into his own hands - or, rather, his own
computer.
Federal aviation authorities have
decided to stop enforcing a 2-year-old rule against
taking cigarette lighters on airplanes, concluding that
it was a waste of time to search for them before
passengers boarded.
In
an eerie parallel to the problems that doomed space
shuttle Challenger, NASA is grappling with O-rings as
the agency prepares to launch a second teacher into
space.
PMT Air, a Cambodian airline, was
found to have unattended safety deficiencies in an
inspection of foreign carriers serving South Korea.
Networks of sensors mounted on
commercial aircraft might one day check continuously for
the formation of structural defects, possibly reducing
or eliminating scheduled aircraft
inspections.
Qantas has been forced to again
defend its maintenance practices after two more sections
of emergency lighting wiring in one of its jumbo jets
were found to be crudely repaired using
staples. |
| |