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Featured Article |
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Human Factors: Can you see the train coming?
By: M. Dreikorn
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Root Cause/Corrective Action
How often is your organization
experiencing the same problems... over and over again?
Until a problem is truly understood and
root cause identified, corrective action can not be
undertaken. The IPL Group can help your
organization develop the skills to eliminate errors,
nonconformance, and noncompliances once and for all.
We offer training services, system analysis and
repair, and can even lead your teams in deploying true
root cause and corrective action.
Contact us
today to start the improvement journey.
239.283.2839
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What is one of the most
challenging skill sets in the AS&D industry to
maintain?
Growing and sustaining Level III NDT/NDE
professionals
is costly and time consuming.
The
IPL Group is your one-stop solution for quick and
reliable support. In addition to other
operations support, we provide complete Level III
nondestructive testing/evaluation (NDT/NDE)
support. The IPL Group can augment your internal
needs and/or provide your total supplier development
and oversight solution. Our NDT/NDE
professionals are ASNT certified and many hold
certifications from primes.
All NDT/E methods supported.
Methods approved
Suppliers audited
Process development
Level II training & development
System consulting
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capabilities and can meet your immediate and long-term
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Beechcraft main
landing gear
actuator assemblies P/Ns 99-810057-603, 99-810057-604,
99-810057-651 and
99-810057-652.
Improperly maintained or overhauled and approved
for return to service DC motors manufactured by
General Design, Inc., and main landing gear actuator
assemblies manufactured by Beechcraft, contrary to the
regulations.
___________________________
Sold aircraft parts
using fraudulently produced documents that included
FAA airworthiness approval tags and traceability
documents.
_______________________________
The IPL Group is a proud supporter of
the FAA's Suspected Unapproved Parts Program!
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In need of litigation support services?
Expert
Witness: An expert is a person with
credentials or experience beyond that of the general
public and recognized by the court.
Michael Dreikorn and Associates have
a demonstrated track record of supporting AS&D
litigation needs. Within the AS&D industry, we are
experts in:
Quality
Regulatory compliance
Supplier controls
Manufacturing
Maintenance
Log book records
Product investigation
Contract compliance
We can
also show you how to avoid litigious situations by
being proactive.
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Aviation, Space, and Defense Industry.
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The IPL Group brings sustainable performance
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Leadership development
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With the average age of an AS&D
professional at 58, how much longer will you be able
to hold on to your workforce?
With all of the
challenges in the AS&D industry regarding the loss of
knowledge, how is your organization dealing with it?
The
IPL Group offers a process-based approach to
organizational knowledge management. We can help
with immediate and long-term solutions.
Contact The IPL Group
today to help you manage your critical knowledge and
skills.
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This revision of the order-
a. Incorporates Order 8100.8B, changes 1 through 3.
b. Updates the Acknowledgment of Responsibilities
form.
c. Clarifies limits of multiple appointments
as designees and with respect to their involvements
with engineering and inspection of the same product.
d. Identifies specialized experience requirements for
the issuance of special flight permits (function codes
04 and 16).
e. Revises paragraphs 406 and 510 for
clarity and to make policy easier to understand.
f.
Revises chapter 8 to clarify designee training
requirements.
g. Revises termination requirements
and clarifications.
h. Updates and/or clarifies AFS
policy regarding on-the-job training in chapter 14,
AFS DAR and ODAR Procedures.
i. Includes
suggestions and improvements from previous reviews.
j. Incorporates changes necessary to comply with Order
VS 1100.2, Managing AVS Delegation Programs.
(Click here to view the new document).
________________________
a. Incorporate the
provisions of changed § 21.183(d) and new §§ 21.6,
21.55, 21.120, 21.183(h), and 91.403(d) of Title 14,
Code of Federal Regulations (14 CFR), based on
Standard Airworthiness Certification of New Aircraft;
Final Rule (71 FR 52250, September 1, 2006).
b.
Revise parts of the order related to standard
airworthiness certification of new aircraft built from
spare and surplus parts, used aircraft, and surplus
military aircraft.
c. Provide policy for issuing a
standard airworthiness certificate to a manned free
balloon when the balloon envelope is the only
component ordered from a manufacturer.
d. Provide
policy for imported aircraft type certificated under a
§ 21.21 type certificate and manufactured under
license by a bilateral country.
e. Update
information related to the acceptance of repair data
on used aeronautical products from bilateral partner
aviation authorities.
f. Provide policy information
to aviation safety inspectors who may issue an
experimental certificate of airworthiness in the
amateur-built category for type-certificated aircraft.
Incorporation of this language is the result of the
cancellation of the policy memorandum titled "Type
Certificated Aircraft Converted to Amateur-Built,"
dated December 20, 2006.
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Product Certification Support
FAA/EASA/DoD
The IPL Group
has demonstrated capabilities in product certification
projects. Regardless of the type of product or
magnitude of certification project, The IPL Group can
be your partner to a successful certification project.
+1.239.283.2939
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Web-Based 9100B Learning
On 13 June, 2008 The IPL Group will
release its latest addition to our web-based learning
offerings - Introduction to AS/EN/SJAC 9100B: The
history, structure, and content of 9100B.
This on-line workshop not only discusses the 9100B
standard, but also applies real experience in
contextualizing the requirements to our industry.
This is media rich learning and at
$145USD, the value and quality can not be beat.
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Global Supplier Management Support
The IPL Group offers complete supplier
management support, to include:
Source
inspection
First
Article Inspections
Level III NDT support
Supplier auditing
Supplier development
Special process development
Quality plan development
Quality engineering
Product development support
Supplier qualification
Project management
Regulatory compliance
FAA DER Support
We offer the
highest level of professional support in the AS&D
industry. Give us a call to see how we
might help you.
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Our support services are offered worldwide.
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Visit Our Sponsor
The Aerospace and
Defense Learning Institute (ADLI) is a 501(c)(3),
not-for-profit organization which is dedicated to the
sustainable knowledge base of the AS&D industry.
ADLI
also offers think tank services. We bring the
right minds to the specific challenge.
Sponsorship opportunities
are available.
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The
more you know the faster you go.
If
your organization is not actively managing its
knowledge capability then you are running way too
slow. Call or email The IPL Group today to find
out how we can help your organization gain speed
through applied knowledge capability without adding
undue complexity.
The power of execution is
in tacit knowledge. We can help you identify and
manage your intellectual capital.
239.283.2839
No lean journey should ever
occur without learning and capturing learning for
future value.
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Value-Stream
Risk Assessments (VRSA)
Do You Know
Where The Risk Resides In Your Value-Stream?
The IPL Group
has developed a robust methodology for understanding
where the real risk resides in an organization's
value-stream. Applying the tools of process
mapping, FMEA, and visual illustration, leadership is
provided the intelligence required to apply informed
action to risk mitigation.
Contact
us today to take the guess work out of value-stream
management.
239.283.2839
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| Recruiting Services
We have been match-making for
years. We know the talent and the talent knows
us.
If you
are seeking top-notch talent to fill your technical
and/or leadership positions within the field of
quality, regulatory, and production, The IPL Group can
help.
The IPL
Group offers complete recruitment support for the
hard-to-find specialities within the AS&D industry.
Give us a call to see how we might help your
organization be stronger.
+1.239.283.2839
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(P) 1.239.283.2839
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June 2008
AS&D Quality, Safety and Regulatory
Newsletter
Your
source for professional connection
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The objective
of this newsletter is to provide perspective to the
Aviation, Space, and Defense (AS&D) industry on
current and relevant quality, safety, and regulatory
matters in our industry.
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Human Factors: Can you see the train coming?
Have you ever been in a work environment where it
seemed that you were focused purely on the here and
now? The primary objective was to make it
through the day or month? If so, how did you
feel about those working conditions? Did you
find that the environment influenced your ability to
effectively plan for the longer term?
In short, work environment stress can reap havoc on
members' abilities to perform. Recognizing that
the above described scenario can not be sustained for
long without something happening we need to turn to
the field of human factors and the science of
leadership to keep our people safe and the
organization sustainable.
From the human
factors perspective we should consider the "dirty
dozen"* when attempting to understand workplace
conditions and performance.
- Complacency relates to
overconfidence from repeated experience on a specific
activity. This may allow steps and processes to
be missed.
- Lack of Knowledge
includes the lack of training, information, as well as
ability to conduct a task. This factor becomes
even more critical when people do not realize that
they do not have sufficient knowledge.
- Lack of Teamwork occurs
when a group of people fail to work together to
complete a shared goal.
- Distraction includes an
unlimited number of possible events and conditions
that interrupt one's ability to focus on a specific
task.
- Fatigue is physical
and/or mental exhaustion threatening work performance.
- Lack of Resources
includes the lack of people, equipment, documentation,
time, parts, and whatever else is needed, to complete
the task.
- Pressure includes
external and/or internal forces demanding high-level
job performance. This can be real or perceived.
- Lack of Assertiveness is
a failure to speak up or otherwise document concerns
about instructions, order, or actions of others.
- Lack of Communication is
the failure to transmit, receive, or provide
sufficient feedback in order to complete a task.
- Norms are the standard
practices, usually undocumented, adopted by an
organization or group. Utilization of norms can
lead to noncompliance to requirements.
- Stress is the physical
and/or mental condition resulting from external
forces. It may affect health and quality of
work.
- Lack of Awareness is the
failure to see a condition, understand what it is, and
predict the possible results.
The challenge to leadership is to
recognize the dirty dozen as conditions for which they
are responsible and to mitigate each to the greatest
extent possible. Ignoring the dirty dozen will
certainly lead to failure and in some cases injury and
death. So, when you see one or more of the
dirty's:
- Stop work and get everyone focused.
- Speak out for appropriate action.
- Lead by a positive example for safety
and compliance.
- Recognize the dirty as a failure of
process not just people.
- Review the organizational processes for
the root cause.
- Develop a robust corrective action.
- Share the learning throughout the
organization.
A safety-focused culture with
un-compromising leadership is required to sustain
organizational success. Such a culture will
prevent the waste of poor process execution and allow
members and leaders to be thoughtful in the work they
perform. The chaos of a stressful work
environment will have vanished and the organization
will be more capable of planning for the longer-term
future than just the here and now.
Written by: Michael Dreikorn
The IPL Group, LLC
(The
IPL Group helps organizations deploy sustainable
performance improvement.)
* Dirty Dozen developed by Gordon DuPont of
Transport Canada. |
 The following are news links
relevant to quality, safety, and regulatory matters in
the Aviation, Space, Defense and Maritime industries.
These are events which have been reported in the month
of May 2008. As a professional, it's your
responsibility to remain relevant.
Workforce
Canada has
invested in various parts of the country as they too
want to gain through immigration. These people are
seen as a prime source to the development of Canada's
business and economic growth.
An exploding 'culture of connectivity' is
forcing enterprises around the world to change the way
they do business faster than ever before or risk the
opportunities arising from hyperconnectivity passing
them by.
The Gulf Airports Services Association (GASA)
says the region's ground handling industry will
encounter greater competition and increased service
demands as a result of ongoing airport development,
rising passenger and cargo traffic.
 Tessy Thomas has become the first
Indian woman to head a missile project of DRDO. If the
country has to progress, then women need to be given
more opportunities.
 NASA and the Brevard Workforce
Development Board signed an agreement to help Kennedy
Space Center workers find new jobs after the space
shuttle program ends in 2010.
Japan, which has long been dogged by a
dearth of talent, is set to fully open its doors to
foreign labor to shore up its workforce. There is also
a growing voice to let in ordinary laborers instead of
just technicians and professional workers.
Delta's flight attendants remain without
union representation after the Association of Flight
Attendants (AFA) failed to convince enough flight
attendants to vote.
Regulatory & Safety
 In
its response to the Competition Commission's Emerging
Thinking consultation, the Civil Aviation Authority (CAA)
has agreed that the common ownership of Heathrow,
Gatwick and Stansted by Grupo Ferrovial SA-owned BAA
is likely to prevent, restrict and/or distort
competition.
 FAA action
stems from an investigation between September 27, 2006
and October 10, 2006 conducted by the Oklahoma City
Flight Standards District Office (FSDO) of the
maintenance practices of Southwest Aviation
Specialties. The FSDO was acting on allegations of
unapproved parts usage on aircraft repairs by the
company.
The Middle East needs not only
to increase airspace capacity to cope with rapidly
growing flight movements but should consider
substantial investment in pro-active management of
aviation safety.
The standard--which covers
issues such as temperature, cabin pressure, air
contaminants, and ventilation rates--can be
voluntarily adopted by individual airlines or the
Federal Aviation Administration (FAA), or advocated
for by airline passenger and employee groups.
The Government-funded research
will use equipment provided by Cranfield University to
measure the constituents of cabin air on five
different types of aircraft from five different,
undisclosed, airlines.
 A
recent inspection of the Nu 130 million newly-paved
Paro airport runway by the department of civil
aviation (DCA) found that it was lacking quality in
many areas.
 A
probe by Japan's Aircraft and Railway Accidents
Investigation Commission found that Bombardier
maintenance workers failed to attach a bolt while
repairing the front landing-gear doors, preventing the
wheel being lowered.
 The
FAA banned pilots and air traffic controllers from
taking the anti-smoking medicine Chantix soon after
the agency learned the prescription drug might
jeopardize safety.
FAA stated that its new safety
initiatives are on track. The program was put in place
following the agency's March announcement that it
would fine Southwest $10 million for allegedly failing
to meet maintenance requirements.
Alaska has been the proving
grounds for a GPS-based system that was originally
dubbed Capstone Safety Project and is now referred to
as ADS-B for Automatic Dependent
Surveillance-Broadcast.
Abu Dhabi will announce its
masterplan early next year which will lay out detailed
road map covering not only road transport, but
maritime, aviation and mass transit, to create world
's most efficient public transport system, in the
private sector.
The U.S. Federal Aviation
Administration is testing at the airport that serves
Boston to find "foreign object debris," known as FOD,
which can damage airplane engines on takeoff or even
lead to plane crashes.
The master plan for Next
Generation Futuristic Air Navigation Services now
under consideration by India's Ministry of Civil
Aviation is a logical step-up and designed to overcome
yet another critical bottleneck impeding the growth of
aviation to, from and within India and the entire
South Asian region.
India has asked major weapon
exporting countries to relax their technology control
laws if they wish to participate in the country's
defence modernisation programme which will touch $ 50
billion (Rs. 2 lakh crore) over the next five years.
Federal Airports Authority of
Nigeria (FAAN) has renewed its safety measures at the
airports to prepare for the International Civil
Aviation Organisation (ICAO) Security audit of the
nation's airports in June 2008.
 Last month the European Union
issued a new Air Quality Directive, setting standards
and target dates for reducing harmful air pollution,
starting in 2010.
The new international airport in Bangalore
may not have opened yet, but industry leaders in
India's Silicon Valley are already complaining that it
is too small and too far away.
Continental Flight 1544 was flying at
5,000 feet about 11 miles east of Bush
Intercontinental Airport after takeoff Monday morning
when the pilot called the tower to report an object
headed toward the plane. The pilot described seeing a
fast moving object with a thick smoke trail nearing
his airspace.
Flyglobespan is alleged to have flown a
plane knowing that its engine pressure gauges were
broken when the plane should have been grounded for
repair work. The company is also alleged to have
failed to file a safety report about the incident,
which reportedly occurred in June 2007.
Wataniya Airways is the first short-haul
premium airline to be launched anywhere in the world
in the past several years and has been created to meet
the specific needs of the Kuwaiti traveler - among the
most travelled and discerning passengers in the world.
The Best Aviation Limited has stepped to
the international aviation industry through the
launching of its international flights from ZIA
International Airport.
Qantas flights will be disrupted from
early on Thursday as the airline's engineers start a
series of four-hour stopwork meetings in Sydney, with
Brisbane and Melbourne to follow.
Almost two-thirds of travelers surveyed
recently by the University of Nebraska at Omaha and
Wichita State University believe air travel has gotten
worse over the past year.
Airbus and Boeing have packed a decade's
worth of drama into the nearly four years since the
United States and Europe initiated a legal battle over
state aid for their aircraft industries.
Maritime
Coastal
tanker traffic is safe, and vital to our economy
(Canada)
The paycheques of fully
one-quarter of a million Canadians depend on our West
Coast ports and the $35 billion worth of goods they
move annually.
Port
security a cause for concern (Barbados)
Caribbean Shipping Association
(CSA) president Fernando Riviera issued this caution
as he addressed more than 150 participants who
attended the just-concluded Caribbean Shipping
Association annual conference in St Maarten.
A month after India's maritime
regulator set an age restriction of 25 years for
foreign ships entering the country's waters, citing
safety considerations and evoking a strong response
from foreign shipping lines that termed the move
discriminatory, an Indian container ship caught fire
on 24 May, lending credence to the claims of the
foreign firms.
The media frenzy over the new
Government Accountability Office (GAO) audit which
found gaps in Customs and Border Protection's (CPB)
Customs-Trade Partnership Against Terrorism (C-TPAT)
program which terrorists theoretically could exploit
to smuggle weapons of mass destruction in cargo
containers came as no surprise to anyone who has been
following this program.
The Marshall Islands ship
registry has passed the 40 million ton mark in less
than five years, increasing from 626 vessels and 18.5
million tons in 2003 to 1,736 vessels as of last
month.
Defense
Martin Breakell said that based on
what he had learned during the 12-day hearing, the
ageing plane based at RAF Kinloss in Moray should not
have left the ground.
 Former RAF Kinloss servicemen
spoke out last night in defence of the beleaguered
Nimrod aircraft, saying they had no fears over its
safety.
In a message to the organizers of the
show, Shri Antony said, India's participation marks
another milestone in our cooperation with leading
countries and global firms in the aviation and
aerospace sector.
When U.S. Navy officials tell Congress
they have confidence in their shipbuilding cost
projections, lawmakers don't believe them.
Reps. John Murtha, Nancy Pelosi and Todd
Tiahrt all want to give Boeing the contract for
refueling tankers the Air Force awarded to a Northrop
Grumman-Airbus partnership. Protecting local (Boeing)
jobs is a classic congressional move, but this time
there's an extra dimension: an attack on international
trade and a presidential-campaign hit on John McCain.
Soldiers who buy their own boots for
combat missions overseas should be reimbursed by the
Government, defence groups have said.
The Algerian military forces will add to
their arsenal of air-16 trainer aircraft type Russian
Yak-130, which will be presented by factories war
Russian Ministry of Defence in January 2009.
The aircraft carrier USS Kitty Hawk, the
oldest active warship in the US Navy, departed Japan
for the last time on Wednesday to head home for
decommissioning.
 The
fire was detected at about 7:50 a.m. local time on May
22. Apparently, the fire broke out near the aft air
conditioning and refrigeration space and auxiliary
boiler room aboard the vessel.
Deputy Defense Secretary Gordon England
has ordered all Defense Department components to adopt
Lean Six Sigma.
An
Asteroid Deflection Research Center (ADRC) has been
established on the Iowa State campus to bring
researchers from around the world to develop asteroid
deflection technologies.
 The radar sounder SHARAD of the
NASA mission Mars Reconnaissance Orbiter has provided
images of the Mars North Pole stratigraphy.
 NASA's Mars Phoenix lander has
unfurled its solar panels and transmitted its first
images of the planet's northern plains back to Earth,
revealing a remarkably flat and strangely patterned
landscape.
 A
small California-based private aerospace company,
called "XCOR Aerospace", has announced the development
of what could be the first "consumer-oriented"
suborbital spaceship.
 A
software programming glitch discovered during final
checks of last Friday's planned Ariane 5 ECA mission
is under review by an independent group of experts,
and will be fully solved before the dual-payload
flight is rescheduled.
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AS&D
Events
The
following is a listing of upcoming events relevant to
the AS&D industry.
|
|
This newsletter is brought to you by The IPL Group,
LLC. We hope you find the content informative
and useful. If there are other features of this
newsletter that you would like to see, let us know.
The power of our industry is not solely driven by
mechanical means, it is our intellectual base which
brings innovation and strength.
Sincerely,
Michael
Dreikorn
President The IPL
Group, LLC
| | |
