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More changes in
the air for the U.S. aviation
industry
By: Dr. Michael J.
Dreikorn
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 Synergy of
One: Creating High-Performing
Sustainable Organizations through Integrated Performance
Leadership
In The
Synergy of One, Michael Dreikorn argues that the vast
majority of errors and system failures are the result of
ineffective leadership. And most of the shortcomings of
leadership stem from the lack of a unified and
structured system throughout their organization. The
Synergy of One explains how to create an integrated
system that incorporates resources, accountability,
culture, understanding, and leadership into one
synergistic formula that will help drive consistent
success. This synergistic system will help lead to
consistency throughout the organization - leader to
leader and department to department - which will lead to
better communication, more consistency, and ultimately
more success. Dreikorn cites examples from other
successful organizations, and provides numerous charts
and graphs to help emphasize the points being
made.
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ASD&M Quality,
Safety and Regulatory
Newsletter
Your source for
professional connection
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The objective of this newsletter is to
provide perspective to the Aviation, Space,
Defense, and Maritime (ASD&M) industry on
current and relevant quality, safety, and regulatory
matters.
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More changes in
the air for the U.S. aviation
industry By: Dr.
Michael J. Dreikorn
The first half of
2009 has already brought the U.S. aviation industry a
substantial amount of change. Production and
maintenance work continues to move, and sometimes in
surprising directions. Examples include airline
maintenance to South America and production work
returning from China to the U.S. The recessive
economy continues to push organizations to tighten their
collective belts and make some tough decisions.
Military spending has been up-in-the-air, and
unfortunately landing a final blow to the F-22.
Needless to say, this is a very dynamic industry and
requires organizations to have the ability to foresee
change and to quickly adapt. But how much
attention are organization's placing on monitoring the
changing environment of requirements?
Earlier this year, AS9100C
was released, bringing with it a number of additions,
revisions, and deletions to the industry's standard for
quality management. The most notable revisions to
AS9100C included expanded and more defined expectations
for management's roles in managing the quality of the
organization. This also includes requirements for
risk management and effective measurement in
prevention. Though registration to AS9100C will
not actually start until November of this year,
leadership needs to thoroughly understand the new
requirements and engage process changes to ensure
compliance.
The second part of 2009
will continue to bring a number of changes to our
requirements environment. The FAA anticipates
publishing significant revisions to 14 CFR Part 21 in
October. This will be the first major change to
this regulation since 1964. For those who are not
familiar with 14 CFR Part 21, this is the set of
regulations that govern the design, production, and
continued airworthiness of U.S. civil aircraft.
According to the Notice for Proposed Rulemaking (NPRM),
regardless of what type of production approval an
organization holds, there will only be one quality
system model. Requirements for the quality
management system are anticipated to be more closely
aligned to AS9100.
The FAA has also recently
released an Advanced NPRM (ANPRM), requesting public
comment on draft rules for Safety Management Systems
(SMS). Though SMS is not an entirely new concept,
it is evolving from a voluntary process to one that will
be regulated and enforced. Similar to some of the
new requirements of AS9100C, an effective SMS will
proactively seek out potential risk, establish accurate
measurement methods, and engage in prevention
processes. Though airlines and airports have been
the traditional targets for voluntary implementation of
SMS, the ANPRM suggests that it will also be required of
repair stations and manufacturers.
So, who in your
organization is keeping track of the changes in
requirements? Is your organizational leadership
aware of the significance of these requirement
changes? What is your organization's plan for
incorporating the requirement changes into your
system? More importantly, how is the organization
going to integrate these changes into its culture?
My recommendation is to
get top leadership involved in the requirements
process. All too frequently the responsibility for
compliance to FAA, ISO, AS, or any other such
requirement falls to the shoulders of the quality
leader. In 2009, that's not good enough. The
new requirements specifically define top leadership
engagement. They need to understand what that
means in order for them to effectively lead.
At the end of the
day, an organization will comply with requirements
because they have to. The status of compliance may
satisfy an auditor, but brings little value in
sustainable performance. However, when every
member of an organization truly understands the
importance of proactive processes and structured
methods, and comprehends their value in the system, then
they become committed to performance. No one will have
to tell anyone that they "have" to do something.
People will know what is required and want to do it
correctly because they believe in its
importance.
Michael J.
Dreikorn, Ed.D.
President, The IPL Group, LLC
Principal Partner, ASD
Experts
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When
the Shareholder Becomes the Customer
by Alden B. Davis
"Our job is to maximize shareholder return," I am told
at a recent management meeting.
This message has been
gaining in prominence and momentum within internal
corporate communications since the mid-90s. Have
you noticed how these words have become management's
manta in the corporate world?
Somewhere along the way,
publicly traded companies began selling financial
returns as their product and forgot the real customers
who exchange money for products and services. Daily
decisions are no longer driven by increasing customer
value, but rather shareholder value.
Value-based engineering
becomes focused on cost-reduction to improve margins
rather than product features to improve customer
satisfaction. Cost of poor quality becomes a
conversation about earnings lost rather than customers
lost. Lean material flow becomes about balance
sheet improvements instead of customer lead-time
improvements. The business has become the classic
model of "tailgate" inspection focused on managing to
the earnings instead of using a process control model
managing all the inputs to a satisfied customer.
Just imagine if we had
customer meetings with the same focus, technology and
intent of shareholder meetings. Instead of the
Annual Shareholder Report how about the Annual Customer
Report discussing all the improvements in customer
service and product quality? So much of what we do
is determined by how we see ourselves.
Are we in the business of
selling goods and services or financial
instruments? Take stock and get organizational
priorities straight and make your language match.
Trust that shareholders are best served by organizations
that sell products and services to a growing base of
revenue generating customers.
Be well and
keep adding value!
Alden B.
Davis
Visionary Consultant
with The IPL Group, LLC
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 The following are news links
relevant to quality, safety, and regulatory matters in
the Aviation, Space, Defense and
Maritime industries. These are events
which have been reported in the month of July
2009. As a professional, it's your
responsibility to remain relevant.
'Skills' camp
sparks interest (CAN)
 Students get hands-on experience at
workshop designed to expose them to technical
professions.
A major employer in Utah, Alliant Techsystems, told
employees it is planning to lay off 450 people, or 10
percent of its Utah work force. The losses would be in
addition to 300 workers who lost their jobs in
March.
 Comlux Completion USA says it will
invest $46.3 million to expand its two existing hangars
at the former Indianapolis International Airport and
construct a third for wide body
aircraft.
 BAE Systems is expanding its local
operations by consolidating its three area facilities
into one 74,000-square-foot building in North
Charleston's Aviation Business Park, a move the company
said is necessary to accommodate its growing electronics
engineering program.
 A dozen local groups encompassing
public, private and nonprofit interests have banded
together to battle what they see as Greenville County's
most critical shortcoming - a work force lacking skills
for jobs that would lift the community's collective
income.
Federal regulators propose requiring modifications
to the engines of some Boeing 777 jets to prevent ice
from forming in fuel lines during long flights, a
problem blamed for the crash of a British Airways plane
last year.
FAA publishes
Advance Notice of Proposed Rulemaking on SMS
(USA)
 The Federal Aviation Administration
has started laying the groundwork for a future Safety
Mangement Systems (SMS) rulemaking that will affect
everyone who provides aviation services or products
under 14 CFR Parts 21, 119, 121, 125, 135, 141, 142, and
145.
 The House Thursday night passed its
version of the FY 2010 DOT/FAA spending bill - H.R.
3288. The measure proposes $3.515 billion for AIP and
includes funding for a host of airport priorities,
including ATC modernization.
 At
a meeting on a fatal subway crash near Boston, the
NTSB announced that none of the federal agencies
overseeing aviation, commercial driving, rail or
maritime shipping have comprehensive programs to screen
for sleep disorders.
 While
food safety oversight clearly left a lot to be desired
last summer - as detailed by the independent report on
the listeriosis outbreak released this week - it is
unsettling to realize that when the two regulatory
systems are compared, oversight of the aviation industry
is much weaker.
 The Mexican government recently
grounded their fourth airline since 2007. The airlines
had performed insufficient maintenance checks, resulting
in fluid leaks and other technical
deficiencies.
 The European Aviation Safety Agency
(EASA) has published its Annual Safety Review for the
year 2008. The number of fatal accidents involving
aircraft registered in Member States of EASA * and
performing commercial air transport operations remained
at the level of 2007 (three). This number is one of the
lowest in the decade and well below the average of six
fatal accidents per year.
 Deborah A.P. Hersman was
confirmed Friday as chairman of the National
Transportation Safety Board. Hersman was nominated by
President Barak Obama in June of this year. She has been
a member of the Board since 2004, having been first
nominated by then-President George W. Bush.
The European Aviation Security Agency (EASA) and 11
countries, including Azerbaijan, signed the Working
Arrangement. First time this arrangement on behalf of
Azerbaijan was signed by national airline AzAL on 6
December 2006. As ECAC's associated body Joint Aviation
Authorities (JAA) was liquidated on 30 June 2009, the
SCAA signed the Working Arrangement with EASA.
NTSB: Planes at
increasing risk from large birds
(USA)
 The National Transportation
Safety Board voted to recommend the Federal Aviation
Administration revise its current standards, which
require airframes be able to withstand a collision with
a 4-pound bird and that airplane tails be able to
withstand an 8-pound bird. The recommendation didn't
include
engines.
Blocked by sanding trucks and a snowplow, a Russian
cargo plane embroiled in a financial dispute sat
grounded Friday by a restraining order in Michigan a
week after it was flown out of northern Texas in
violation of a similar mandate.
 Now in the midst of yet another delay
with the Dreamliner program, Boeing's reputation is on
the line.
European safety regulators have ordered Airbus A310
operators to check the type after at least three
carriers suffered in-flight loss of wing fences.
 In a report on the on-demand Part
135 charter industry, the Department of Transportation
Inspector General (IG) concluded that the "FAA does not
effectively target inspections to higher-risk on-demand
operators" nor provide enough inspector oversight of
charter operators in comparison with Part 121
airlines.
China's three largest airlines are likely to
receive more government funds on top of huge amounts
already doled out to help them weather the global
downturn.
Boeing 787 supplier balks at brake-software
redesign cost (USA)
A contractor on Boeing Co.'s (BA) delayed 787
aircraft program said new software for the plane's
braking system has yet to be completed amid a
disagreement over who should pay for the work.
Aeroflot sheds
its Soviet legacy and turns to a western fleet
(RUS)
 Aeroflot's symbol is still the
winged hammer and sickle, but otherwise, the former
communist carrier has mostly shrugged off its Soviet
past. The strongest evidence yet: by the end of the
year, it will fly a fleet nearly entirely made in the
U.S.A. and Western Europe
Maritime
Air quality
grant will help Foss repower two crew boats
(USA)
A portion of a $4 million air quality grant awarded
to the Port of Long Beach by the U.S. EPA will go to
Foss Maritime Company to repower two crew boats in its
Southern California fleet.
 Following some two years of legal
wrangling, California air-quality regulators have begun
enforcing emission rules on ships cruising the Golden
State's coastline and harbors.
The demand for mobile satellite services (MSS) in
the maritime sector is expected to escalate due to crew
welfare solutions, as users are beginning to expect
Internet connectivity and access as the norm.
Defense
The U.S. Senate on Thursday removed $439 million
from the defense budget for a new fighter engine being
developed in Evendale by GE Aviation.
 The highly touted Arrow 2, which has
been operational for about a decade, is considered a
central element in Israel's defense against a
nonconventional attack. Local defense analysts said the
launch failure marked a developmental setback for the
system, but added that Israel still has ample deterrence
against an attack from Tehran.
Chief of Naval Staff, Admiral Noman
Bashir said India's launch of a nuclear-powered
submarine has affected the security balance in Arabia
Sea, as the sea is highly vital for the entire world and
Pakistan does not want anyone's hegemony on
it.
Military leaders and a major military contractor
failed to protect a Green Beret who was electrocuted
while showering in his barracks in Iraq, the Defense
Department's Inspector General determined in a
report.
Congress kills
the F-22 (USA)
 Congress did what perhaps no plane
in the sky could do: shoot down the F-22. The United
States Senate launched a devastating surface-to-air
missile at the world's most-expensive fighter program,
voting to cut off funding for the F-22 Raptor, a
decision championed by President Barack
Obama.
 The National Audit Office said £155m
of spending on radio systems used in Afghanistan could
not be accounted for.
 In the wake of two costly welding
scandals at its Newport News shipyard, Northrop Grumman
Corp. has tightened procedures and increased oversight
on welders and shipfitters on the local waterfront.
 The United States voiced
concern about rising tension between China and
Vietnam in the South China Sea as a senator led calls to
boost US seapower faced with Beijing's growing military.
In a test series comprising four
flights, EADS Defence & Security (DS) has
successfully tested the unmanned flight system (UAV -
Unmanned Aerial Vehicle) 'Barracuda' at Goose Bay air
force base in Canada.
Professor Wei Sha from Queen's School of Planning,
Architecture and Civil Engineering has been testing how
safe vehicles with titanium alloys are when attacked by
bullets or explosions. Space
 NASA
conducts research and development in software and
software technology as an essential response to the
needs of NASA missions. Under the NASA Software Release
policy, NASA has several options for the release of NASA
developed software technologies. These options now
include Open Source software release. This option is
under the NASA Open Source Agreement
"NOSA".
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AS&D Events
The following is
a listing of upcoming events relevant to the AS&D
industry.
IAQG Meeting - Munich,
Germany, October 13-16, 2009
Conference on Quality for the Space &
Defense Industry will be held together at Cape
Canaveral, in Florida (Save the date
3/15-16/2010) |
|
This newsletter is brought to you by The IPL Group,
LLC. We hope you find the content informative and
useful. If there are other features of this
newsletter that you would like to see, let us
know. The power of our industry is not solely
driven by mechanical means, it is our intellectual base
which brings innovation and strength.
Sincerely,
Michael Dreikorn,
Ed.D.
President The IPL
Group, LLC
| | |
